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We've tried to make your storage experience as pleasant as possible. Here in our Customer Service section you'll find a number of different ways to get your questions answered-fast!
Try our FAQs section first (see the tab below). We've designed it to be a place you can check before you pick up the phone. A lot of storage, truck rental, or packing supply questions are answered in FAQs.
Login Problems
Having trouble with your Login ID/Password? Click here, we can help.
If you don't remember the email address or no longer have access to the email address provided during the registration process, please click here to register again.
Contact Information
If you have questions about making a new reservation, or, if the nature of your inquiry is related to product information or pricing, please email us at websales@PublicStorage.com. You may also call our Customer Service department at 1-800-567-0759, Monday through Friday 6:00am to 5:30pm PST, Saturdays 6:00am to 5pm PST.
Consumer Issues/Complaints
If you are a current customer and the nature of your inquiry is complaint-related, click here to fill out the customer service form. If you already have a reservation and would like to change/cancel your reservation, please call your Property Manager directly at the number indicated on your emailed confirmation. Or, you may call our Customer Service Center at 1-800-567-0759, Monday through Friday 6:00am to 5:30pm PST, Saturdays 6:00am to 5pm PST.
Employment Related Questions
If you have a question regarding employment opportunities at Public Storage, please click to our Careers Page.
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